My windows feature box remains blank,cannot access it any help would be appreciated. Tried the system readiness tool and sfc to no avail. I am running win 7 64 bit sp1. Here is my CheckSur.log....any help would be appreciated. ================================= Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 11.0 2011-04-06 15:29 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_3_for_KB2505438~31bf3856ad364e35~amd64~~6.1.1.1.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_4_for_KB2484033~31bf3856ad364e35~amd64~~6.1.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_4_for_KB2488113~31bf3856ad364e35~amd64~~6.1.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_5_for_KB2479943~31bf3856ad364e35~amd64~~6.1.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_5_for_KB2484033~31bf3856ad364e35~amd64~~6.1.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_5_for_KB2488113~31bf3856ad364e35~amd64~~6.1.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_6_for_KB2479628~31bf3856ad364e35~amd64~~6.1.1.4.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_6_for_KB2479943~31bf3856ad364e35~amd64~~6.1.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_6_for_KB2482017~31bf3856ad364e35~amd64~~6.1.1.1.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_6_for_KB2485376~31bf3856ad364e35~amd64~~6.1.1.2.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_7_for_KB2425227~31bf3856ad364e35~amd64~~6.1.1.1.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_7_for_KB2475792~31bf3856ad364e35~amd64~~6.1.1.3.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_7_for_KB2479628~31bf3856ad364e35~amd64~~6.1.1.4.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_7_for_KB2482017~31bf3856ad364e35~amd64~~6.1.1.1.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_7_for_KB2485376~31bf3856ad364e35~amd64~~6.1.1.2.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_8_for_KB2475792~31bf3856ad364e35~amd64~~6.1.1.3.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_8_for_KB2482017~31bf3856ad364e35~amd64~~6.1.1.1.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_9_for_KB2482017~31bf3856ad364e35~amd64~~6.1.1.1.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2425227_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2475792_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2479628_RTM~31bf3856ad364e35~amd64~~6.1.1.4.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2479943_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2482017_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2484033_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2485376_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2488113_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2505438_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum Checking Component Store (f) CSI Missing Deployment Key 0x00000000 0faf1deebe3..1afc132aa88_31bf3856ad364e35_6.1.7600.20789_52b82e586461d09b HKLM\Components\CanonicalData\Deployments (f) CSI Missing Deployment Key 0x00000000 0021eac643a..7a47fa0c98f_31bf3856ad364e35_6.1.7600.16723_efd3a8b0872d6815 HKLM\Components\CanonicalData\Deployments (f) CSI Missing Deployment Key 0x00000000 93b24dcae70..1b0aa8dde3f_31bf3856ad364e35_6.1.7600.20818_762d7e1caa805440 HKLM\Components\CanonicalData\Deployments Summary: Seconds executed: 365 Found 30 errors CSI Missing Deployment Key Total count: 3 CBS MUM Missing Total count: 27 Unavailable repair files: servicing\packages\Package_3_for_KB2505438~31bf3856ad364e35~amd64~~6.1.1.1.mum servicing\packages\Package_4_for_KB2484033~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_4_for_KB2488113~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_5_for_KB2479943~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_5_for_KB2484033~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_5_for_KB2488113~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_6_for_KB2479628~31bf3856ad364e35~amd64~~6.1.1.4.mum servicing\packages\Package_6_for_KB2479943~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_6_for_KB2482017~31bf3856ad364e35~amd64~~6.1.1.1.mum servicing\packages\Package_6_for_KB2485376~31bf3856ad364e35~amd64~~6.1.1.2.mum servicing\packages\Package_7_for_KB2425227~31bf3856ad364e35~amd64~~6.1.1.1.mum servicing\packages\Package_7_for_KB2475792~31bf3856ad364e35~amd64~~6.1.1.3.mum servicing\packages\Package_7_for_KB2479628~31bf3856ad364e35~amd64~~6.1.1.4.mum servicing\packages\Package_7_for_KB2482017~31bf3856ad364e35~amd64~~6.1.1.1.mum servicing\packages\Package_7_for_KB2485376~31bf3856ad364e35~amd64~~6.1.1.2.mum servicing\packages\Package_8_for_KB2475792~31bf3856ad364e35~amd64~~6.1.1.3.mum servicing\packages\Package_8_for_KB2482017~31bf3856ad364e35~amd64~~6.1.1.1.mum servicing\packages\Package_9_for_KB2482017~31bf3856ad364e35~amd64~~6.1.1.1.mum servicing\packages\Package_for_KB2425227_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum servicing\packages\Package_for_KB2475792_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum servicing\packages\Package_for_KB2479628_RTM~31bf3856ad364e35~amd64~~6.1.1.4.mum servicing\packages\Package_for_KB2479943_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_for_KB2482017_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum servicing\packages\Package_for_KB2484033_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_for_KB2485376_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum servicing\packages\Package_for_KB2488113_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_for_KB2505438_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum servicing\packages\Package_3_for_KB2505438~31bf3856ad364e35~amd64~~6.1.1.1.cat servicing\packages\Package_4_for_KB2484033~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_4_for_KB2488113~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_5_for_KB2479943~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_5_for_KB2484033~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_5_for_KB2488113~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_6_for_KB2479628~31bf3856ad364e35~amd64~~6.1.1.4.cat servicing\packages\Package_6_for_KB2479943~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_6_for_KB2482017~31bf3856ad364e35~amd64~~6.1.1.1.cat servicing\packages\Package_6_for_KB2485376~31bf3856ad364e35~amd64~~6.1.1.2.cat servicing\packages\Package_7_for_KB2425227~31bf3856ad364e35~amd64~~6.1.1.1.cat servicing\packages\Package_7_for_KB2475792~31bf3856ad364e35~amd64~~6.1.1.3.cat servicing\packages\Package_7_for_KB2479628~31bf3856ad364e35~amd64~~6.1.1.4.cat servicing\packages\Package_7_for_KB2482017~31bf3856ad364e35~amd64~~6.1.1.1.cat servicing\packages\Package_7_for_KB2485376~31bf3856ad364e35~amd64~~6.1.1.2.cat servicing\packages\Package_8_for_KB2475792~31bf3856ad364e35~amd64~~6.1.1.3.cat servicing\packages\Package_8_for_KB2482017~31bf3856ad364e35~amd64~~6.1.1.1.cat servicing\packages\Package_9_for_KB2482017~31bf3856ad364e35~amd64~~6.1.1.1.cat servicing\packages\Package_for_KB2425227_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat servicing\packages\Package_for_KB2475792_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat servicing\packages\Package_for_KB2479628_RTM~31bf3856ad364e35~amd64~~6.1.1.4.cat servicing\packages\Package_for_KB2479943_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_for_KB2482017_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat servicing\packages\Package_for_KB2484033_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_for_KB2485376_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat servicing\packages\Package_for_KB2488113_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_for_KB2505438_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat

Hi, Would you please let me know what the SFC result is? Did it find any error? What did you install or change before the issue occurring? It can be caused by corrupted Windows components. Please understand if SFC cannot repair corrupted files, a system repairing may be needed. Please refer to the following KB to troubleshoot the issue. You can skip the method to run SFC. http://support.microsoft.com/kb/931712 Also check if this article is helpful. http://www.winvistaclub.com/t22.html Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information. Best Regards, NikiPlease remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

I tried all the fixes ,to no avail. SFC showed no integrity violations. It all seemed to happen when Or after I installed SP1. Also I just now notice that I cannot uninstall SP1. When I try to uninstall through Windows update or in view installed updates ,I get the message"error...some updates were not uninstalled. Go figure. everything else on my system appears to be fine. If I now could uninstall SP1 I could do a repair install. I really hate to do a regular install ...I have a lot of stuff. Anyone know how to get Sp1 uninstalled?. I Still have my service pack backup files(I did not delete them).

Hi, Since the issue occurred after installing SP1, you could perform a system restore first. Also, you can refer to the following article to uninstall SP1 through command. http://windows.microsoft.com/uninstallwindows7sp1 Best Regards, NikiPlease remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

By chance,could Microsoft paid support fix my missing servicing packages remotely without having to do a reinstall?

Hi, You can contact Microsoft support from the following link. https://support.microsoft.com/oas/default.aspx?&gprid=14501&st=1&wfxredirect=1 Best Regards, NikiPlease remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.